Privacy Policy

Last updated: November 2025

1) Who We Are (Data Controller)

The data controller of the website https://metrologia.sk/ is:

CHIRANALAB, s.r.o.
Nám. Dr. A. Schweitzera 194, 916 01 Stará Turá
Company ID: 36 331 864
Phone: +421 696 850 405
Email: info@metrologia.sk

CHIRANALAB, s.r.o. processes personal data in accordance with Regulation (EU) 2016/679 (GDPR) and Slovak Act No. 18/2018 Coll. on Personal Data Protection.

Billing details
Company ID: 36331864
Tax ID: 2021766109
VAT ID: SK2021766109
Commercial Register of District Court Trenčín, Section: Sro, Insert No. 14226/R

Bank details
Slovenská sporiteľňa, a. s.
IBAN: SK19 0900 0000 0052 3156 3129

2) What Personal Data We Process

Depending on how you use our website, we may process the following categories of personal data:

  • Identification and contact data: name, surname, email, phone number, company name, job title.
  • Communication data: messages, inquiries, and feedback you send to us.
  • Technical data: IP address, browser type, operating system, date and time of access, and URL address.
  • Cookies and similar technologies: see section “Cookies.”

We obtain data directly from you (e.g. through contact forms or email) and automatically through your use of our website.

3) Purposes and Legal Bases for Processing

We process your personal data only to the extent necessary and for the following purposes:

Purpose of Processing

Legal Basis

Example

Responding to inquiries and communication

Legitimate interest (Art. 6(1)(f) GDPR) or pre-contractual steps (Art. 6(1)(b) GDPR)

Submitting a contact form

Provision of services and performance of contracts

Contract performance (Art. 6(1)(b) GDPR)

Customer services, order fulfillment

Accounting and tax obligations

Legal obligation (Art. 6(1)(c) GDPR)

Issuing invoices

Website operation and security

Legitimate interest (Art. 6(1)(f) GDPR)

Server logs, security monitoring

Marketing (newsletter, promotional campaigns)

Consent (Art. 6(1)(a) GDPR)

Sending newsletters

Analytics and website statistics

Consent (for analytical cookies)

Google Analytics

4) Data Retention Period

Type of Data

Retention Period

Inquiries and communication

Up to 12 months after resolution

Contract and invoicing data

According to legal retention periods (e.g. accounting – 10 years)

Log and technical data

30–90 days

Marketing data

Until consent is withdrawn or for a maximum of 3 years

 

5) Recipients and Processors

Personal data may be shared with:

  • IT and website hosting providers,
  • external accountants or tax advisors,
  • analytics and marketing service providers (e.g. Google Ireland Limited),
  • public authorities when required by law.

All processors act under a written data processing agreement in compliance with Article 28 of the GDPR.

6) Transfers to Third Countries

If any data transfers occur outside the EU/EEA (for example, when using Google services), adequate safeguards such as EU Standard Contractual Clauses are applied.

7) Your Rights

As a data subject, you have the right to:

  • access your personal data,
  • correct inaccurate or outdated data,
  • request deletion of data (“right to be forgotten”),
  • restrict processing,
  • data portability (where applicable),
  • object to processing based on legitimate interest,
  • withdraw your consent at any time.

To exercise your rights, please contact us at: info@metrologia.sk.

You also have the right to lodge a complaint with:
Office for Personal Data Protection of the Slovak Republic
Hraničná 12, 820 07 Bratislava 27
Website: www.dataprotection.gov.sk

8) Cookies and Similar Technologies

8.1 What Are Cookies

Cookies are small text files stored in your browser. We use them to ensure website functionality, measure traffic, and, with your consent, for marketing purposes.

8.2 Legal Framework

Storing or accessing cookies on a user’s device is regulated by Act No. 452/2021 Coll. on Electronic Communications and related legislation.

  • Essential cookies may be used without consent.
  • Analytical and marketing cookies require your explicit consent.
  •  

8.3 Types of Cookies Used

  • Necessary (technical): ensure site functionality and security.
  • Preference cookies: remember your language or region.
  • Analytical cookies: help us improve the site (e.g. anonymous traffic statistics).
  • Marketing cookies: personalize advertising and track campaign performance.

A detailed list and cookie durations can be found in the Cookie Settings section (linked in the footer).

8.4 Managing and Withdrawing Consent

When you first visit our site, a cookie banner will appear, allowing you to choose cookie categories. You can change or withdraw your consent at any time via the Cookie Settings link in the footer. Withdrawal does not affect prior lawful processing.

9) Data Security

We implement appropriate technical and organizational measures (e.g. TLS encryption, access control, system updates, monitoring) to protect personal data from loss, misuse, or unauthorized access.

10) Automated Decision-Making

We do not perform any automated decision-making or profiling that would have legal or significant effects on you.

11) Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be published on this page. We will notify you of any significant changes in an appropriate manner.

12) Contact Information

If you have any questions about personal data protection, please contact us:

CHIRANALAB, s.r.o.

Nám. Dr. A. Schweitzera 194, 916 01 Stará Turá
Email: info@metrologia.sk
Phone: +421 696 850 405